The first step is to create a free profile as a practice. Once you create a practice profile, you will be able to post a shift for a specific day. When you post a shift, you tell us what experience and certifications you're looking for. You also set the rate that you'd like to pay. After you post a shift, our AI-driven algorithm matches you with a highly-rated dental professional that meets your requirements.
Are you a temp agency?
We are a full-service staffing tool (Temp and Perm) that handles everything that goes into staffing your practice. We take all of the administrative tasks off your plate so you have more time to focus on your patients and your day-to-day tasks.
How are you different from other staffing companies?
Toothio gives you the ability to set your own rates, ensuring flexible pricing for every client. Unlike other services, there's no need for a subscription; you pay as you go. We handle all the administrative details, from vetting professionals to managing payments and scheduling, coupled with liability insurance for every professional on our platform. What truly sets us apart is our commitment to quality: we personally vet all professionals, accepting only about 60% to guarantee you access to a select pool of highly qualified dental professionals. Plus, if you find a pro you love, you can hire from our platform.
What cities are you located in?
Toothio is currently located in these cities: Phoenix, Las Vegas, Austin, Dallas, Orlando, Seattle, Portland, Los Angeles, Baltimore, Chicago, and New Jersey. Don't see your area? Sign up and we'll keep you in the loop when we expand to your city.
How quickly can you fill a shift?
For shifts posted with at least 48 hours notice, we boast an industry-leading 97% success rate in filling positions. If a shift is posted within 24 hours of its start time, we still achieve an impressive 80% fill rate.
Can I review the resume of my temporary dental professional?
Instead of sifting through resumes, we handle the vetting for you. Our team conducts detailed screenings with every candidate, ensuring that only those who meet our stringent criteria—approximately 60%—are approved to join our platform. This ensures you have access to top-quality professionals without the need to review individual resumes. Plus, should you find a professional on our platform that you're particularly impressed with, you have the option to hire them full-time for your practice, at no extra cost.
How can I learn more about the professional before my shift begins?
Within your dashboard, you can view the profile picture and experience details of the professional you're matched with. On the day of the shift, their contact number becomes available for any immediate coordination needs. If you have any specific inquiries about the professional you've been paired with, we encourage you to get in touch with your dedicated account manager or use the chat feature located in the lower left corner of your dashboard for quick communication.
What if the temporary professional isn't a good fit for our practice?
Toothio values your feedback and we encourage you to rate your experience after every shift. Giving a 'Thumbs up' signals your approval, adding that professional to your preferred pool for future engagements. A 'Thumbs down' indicates they weren't the right match, effectively removing them from being considered for your future shifts. Additionally, we offer a 'Happiness Guarantee': if you're dissatisfied with a professional within the first four hours, you can opt to send them home without incurring any charge for their time, and we'll arrange for a replacement to meet your practice's needs.
How do I cancel a shift? What is your cancellation policy?
To cancel a shift, navigate to the 'Upcoming Shifts' tab in your dashboard and select 'Manage' for the shift you wish to cancel. Please note, if you cancel a shift that has already been filled less than 24 hours before it's due to start, a fee equivalent to 4 hours at the business rate will be applied.
Do you pay the professional directly?
Yes, we take care of all administrative tasks, including making direct payments to the professionals, as well as managing tax paperwork and liability issues, monitoring clock-in/out times, and performing one-on-one vetting of each professional.
Who do I contact if I have a problem?
Each practice account is assigned a dedicated Toothio account manager, serving as your primary point of contact. Additionally, you have access to a Toothio support number for additional assistance. For immediate support, simply text the Toothio support number.
Is there a contract, monthly fees, etc.?
We offer both a pay-as-you-go option and a subscription. With the pay-as-you-go option, we charge an hourly fee for each shift. If you sign up for a subscription, you save 20% per hour with a subscription. However, a subscription is NOT required to use our platform or keep your account.
What is included in a subscription?
As a Toothio subscriber, you'll benefit from a 20% hourly discount on every shift. If you utilize us for more than 3 or 4 shifts a month, we recommend subscribing to a plan making it more cost-effective for your practice. Additionally, you'll receive round-the-clock support from a dedicated account manager, ensuring assistance is always available when you need it.
How do I cancel my subscription?
To cancel your subscription, go to the 'Billing' tab in your dashboard where you have the option to cancel. Your subscription will remain active until its scheduled end date.