Do you charge per practice or per account?
It is free to create a Toothio account. We do charge per location if you choose one of our subscription options.
How do I view the temp professional before my shift?
In the dashboard, you can view the profile picture of the professional as well as their experience. You can view their phone number on the day of the shift. If you have any specific questions about the professional you’re matched with. You can reach out to your dedicated account manager.
How quickly can you fill a shift?
We have a 98% fill rate for shifts posted 48 hours and longer in advance. We have an 85% fill rate within 24 hours of a shift being posted.
Do you have hiring fees?
If you find a temporary professional you love, you have the option to offer them a job without any Toothio placement fees. This means you can try before you commit. After all, anyone can shine for a single day. Our rating system means you can request the same professional for multiple days (or weeks), allowing your practice to assess if they align well with your culture, team, and patients before making a hiring decision. This approach benefits the professional too, as they can evaluate if a practice is the right fit for them. It's a win-win situation!
Is there a subscription fee?
We have a pay-as-you-go option. If you utilize us for more than 3 or 4 shifts a month we recommend subscribing to a plan making it more cost-effective for your practice.
What do you get from a Toothio subscription?
No service fee, unlimited dental professionals, and 24/7 support from your dedicated Toothio account manager.
What happens if we do not like the temp?
After every shift, you rate the experience you had with the Toothio professional. 'Thumbs up' means that you’d like to have them again and they get added to your custom pool of candidates. 'Thumbs down' means that they were not a good fit for your practice and blacklists them from all future shifts posted for your practice. We also have a four-hour guarantee. If you don't like the professional simply send them home.
How can I cancel a subscription?
In your dashboard under the billing tab, you can cancel your subscription. Your subscription is still active until the end date.
How do I cancel a shift?
In your dashboard under the upcoming shifts tab, click manage on the shift that you would like to cancel. If you cancel a filled shift within 24 hours of the start time, you will be charged 4 hours of the business rate.
Do you pay the professional directly?
Yes, we handle all administrative tasks (payment to professionals, tax paperwork/liability, clock in/out, and 1:1 vetting).
How do you guys find your professionals and talent?
Through traditional job boards, ads, and social media. Also, referrals. We gather referrals from our top-rated professionals to gain access to their networks.
.svg)
